Privacy Policy

At Bare Wellbeing Service, we are committed to protecting your privacy and the confidentiality of your personal information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Collection of Personal Information

We collect personal information that is necessary to provide high-quality mental health support and services. This may include, but is not limited to:

• Full name

• Date of birth

• Residential address

• Email address

• Phone number

• Emergency contact details

• Relevant health and psychological history

Where possible, this information is collected directly from you. It may be gathered through online forms, phone or email correspondence, and in-person interactions.

Use and Storage of Personal Information

Your information is stored securely via a password-protected client database, with appropriate safeguards in place to protect against unauthorised access, use, or disclosure.

By providing your personal information, you consent to Bare Wellbeing Service collecting, storing, using, and disclosing it for purposes directly related to service delivery, administration, and compliance with legal and ethical obligations.

Disclosure of Personal Information

Your personal information is treated as confidential. However, there are specific circumstances where disclosure may be required without your consent, including:

• When there is a serious risk to your safety or the safety of others

• When required by law, such as in response to a subpoena or court order

• When disclosure is necessary to report abuse or prevent a serious crime

In all other circumstances, your information will not be shared with third parties without your consent.

Anonymity and Pseudonymity

You have the right to remain anonymous or use a pseudonym when engaging with Bare Wellbeing Service, where lawful and practicable. However, doing so may limit the level or type of support that can be provided.

No Sale of Personal Information

We will never sell, rent, or trade any personal or identifiable information to third parties. We have never done so and will not do so under any circumstances.

Access and Correction

You have the right to request access to your personal information and to request corrections if the information is inaccurate, incomplete, or outdated. Please contact us directly to make such a request.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in legislation, professional guidelines, or service operations. The most current version will always be available on our website.

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us directly.